Sunday 15 June 2008

Change of Address

I mentioned recently that I've been having big problems with bluebottle.com, who have provided my e-mail account for a couple of years now and who are crap. I just about managed to dump them before they dumped me this week, but not without spending several sunny days indoors staring at a stupid computer screen. Sorry if I’ve been ignoring you.

When I first set up my account I couldn't get it to talk to Outlook properly/at all so I ended up just leaving everything on the server, and it was oh-so-convenient to be able to access it all from any computer anywhere. This did eventually mean having two years worth of correspondence saved somewhere out in cyberspace and not backed up anywhere, but hey, that’s not a problem when it’s all working fine, and what could possibly go wrong…?

A few days ago, just as I was beginning to get warnings about having reached my capacity and needing to delete some old messages, Bluebottle sent an email to all their users to let us know that they're no longer going to be providing free accounts, we have ten days to download any of our correspondence that we'd like to keep, and then please would we bugger off if we're not going to give them any money.

“Panic” would be too strong a word considering the way I’d probably feel about, say, finding that I’d fallen into a polar bear’s private swimming pool, or being trapped in a lift for 41 hours, but I was pretty quick to send a pathetic message to Techie Friend begging him to come over and make it work please. Techie Friend being good at this kind of thing, it now does work in that all 3000+ messages that were on the server are now on my machine and won’t be deleted by Bluebottle. Unfortunately, the downloading process and the fact that I haven’t bothered to organise anything into folders for two years means that I now just have a very very long list of messages in no particular order. In fact it looks quite a lot like my paper filing system.

I've spent nearly four hours today putting thousands of messages into 38 sub-folders in Thunderbird. This is in addition to time spent persuading five Yahoo groups to use my new address, trying to somehow capture all the e-mail addresses I've ever used which Bluebottle holds onto forever in a massive, badly-punctuated list rather than permit me to keep a proper address book, changing 38 subscriptions to various accounts and websites many of which I'd forgotten I had, and writing to everyone I’ve ever met to let actual real people know my new address.

So, apologies to anyone reading this who has written to me recently and who I haven’t yet replied to.

If you still only have either of my old addresses then my new one is the same username @riseup.net – I will get anything sent to the riseup address, but the process of moving has left me with three different inboxes and a large folder called “dump” which is going to take me a while to sort through. I will reply to you all, but for the moment you are probably marked blue for “To Do” in a funky new Thunderbird folder somewhere.

I honestly don't remember it being this hard to change my physical address, although it has been a while since I've moved house and I'm probably forgetting.

On the plus side, I've got my new address talking to Thunderbird to avoid ever having all this hassle again. I can now do italics and different colours and all kinds of exciting things, and other people's text gets wrapped rather than keeping going for six feet or so off my screen to the right. Unwrapped text quite unfairly makes people seem very longwinded. I haven't even started on creating my own mailing lists yet, but look out world…



1 comment:

Jim Jepps said...

Hi Alice,

I'm compiling this years top twenty green blogs and have a not too arduous voluntary task I'd like to discuss with you - but don't know your email address... if you're interested could you drop me a quick line at my hotmail.com address (jimjepps@)

Thanks